Privacy Policy
Last Updated: January 2025
1. Introduction
Hong Kong Mocy International Trade Co., Limited (hereinafter referred to as 'we' or 'the Company') respects and protects the personal privacy of all users of our services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal identification information: name, email address, phone number, company name, etc.
- Business information: trade requirements, order details, delivery address, etc.
- Financial information: payment information, bank account information (for settlement)
- Communication records: content of communications with us, including email, WhatsApp, WeChat, etc.
- Technical information: IP address, browser type, device information, access time, etc.
3. Use of Information
We use the collected information for the following purposes:
- Providing import/export trade, logistics and other services
- Processing orders and payments
- Communicating with you about services, order status, and business-related matters
- Improving our services and website
- Complying with legal and regulatory requirements
4. Information Sharing
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. However, we may share your information in the following circumstances: with third-party service providers such as suppliers and logistics partners to complete orders; to comply with legal requirements or respond to legal processes; to protect our rights, property, or safety.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal requirements. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
You have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us using the contact information below.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be notified to you via email or website notice.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]